1. Order Processing

All orders are processed within 2–5 business days. Orders are not shipped or delivered on weekends or holidays.

During high-volume periods, product launches, or holidays, processing times may be extended.

2. Shipping Times

Estimated delivery times:

• United States: 3–7 business days
• Canada: 5–10 business days
• International Orders: 7–20 business days

Shipping times may vary depending on carrier delays, customs processing, or destination location.

3. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information.

Customers can also track their orders directly through our Track Order page.

4. Incorrect Shipping Information

Customers are responsible for ensuring that shipping addresses are entered correctly at checkout.

Holandly is not responsible for delays, lost packages, or delivery issues caused by incorrect shipping information.

5. International Shipping

International customers may be responsible for customs duties, taxes, or import fees imposed by their local government.

These charges are not included in the product or shipping prices.

6. Lost or Delayed Packages

Holandly is not responsible for shipping carrier delays once an order has been shipped.

If your package appears lost or significantly delayed, please contact the shipping carrier first, then reach out to our support team for assistance.

7. Contact Us

For any shipping-related questions, please contact:

support@holandly.com